Inclusive services & Information

Inclusive services:

• In our accommodation price the Südtirol Guest Pass BrixenCard and Natz-Schabs Card are included for free
• Free WLAN/LAN-internet access
• Private parking space, also underground parking space
• Elevator
• Apartments: fully equipped kitchen with electric kitchen stove, fridge with integrated freezer, dishwasher, coffee machine, electric kettle, crockery, kitchen utensil
• Rooms: fridge with integrated freezer
• Baby cot and high chair available on demand
• Bed- and household linen
• Final cleaning
• SAT-TV, hairdryer, current, heating
• Washing, drying and ironing facilities on request (supplement)
• Ski- and bike deposit
• Rental sports equipment (on demand): sledge, hiking poles, backpack, table tennis rackets
• Garden with sunbathing area and sun loungers to relax
  
  

Information for your holiday:

• Check-In: The apartments and rooms are at your disposal at 3 pm at your arrival day. On Sundays and public holidays your arrival is only possible after 6 pm. Please inform us by telephone if you will be arriving after 7 pm. We prefer weekdays as arrival- and departure days.
• Check-Out: At your departure day we kindly ask you to deliver the apartment/room key until 10 am.
• No smoking: Smoking is forbidden in all our apartments and rooms. You are welcome to smoke outdoors.
• Pets: Please note that pets are not allowed. Thank you for your understanding.
• Transfer service: If you should arrive by train or bus, we will pick you up from the nearby train stop/bus stop and take you back at your departure (to stipulate at the time of booking).
• Booking conditions: For a binding booking we kindly ask you to make a deposit.
• Method of payment: We prefer payment by cash or bank transfer.
• Breakfast: For all our guest we offer breakfast as well. Our breakfast room is open from 7.30 am to 9.30 am.
• Bread delivery service: On request we deliver fresh bread from our local bakery directly to your apartment (except on sundays and public holidays), payable extra.
  
  

Price information:

• The quoted price is for 2 people per night for accommodation without breakfast, for a minimum stay of 4 nights.
• For stays less than 4 nights we charge a surcharge.
• For each additional person 21,00 € per night will be charged. For children under 14 years 16,00 € per night will be charged.
• Final cleaning is included in the price.
• The price does not include the local tourist tax of 1,80 € per person per night (starting from the age of 14), which is payable on site.
• In the high season, for our apartments Tilia and Larix, will be charged always the price for at least 4 people; for the apartment Pinus the price for at least 3 people.
• On request we offer breakfast as well. For the breakfast we will charge 17,00 € per person and day. For children under 8 years 13,00 € will be charged. Children under three don’t pay. Please let us know at the time of booking, if we can also spoil you during your stay with our breakfast service. We don't accept breakfast reservations made on short notice.
  
  

Information on cancellation and 'Red Rooster' cancellation protection policy:

If in case something unpredictable should happen and you are not able to start the trip the following conditions are applied:

• Up to 3 months before arrival you may cancel your booking free of charge.
• Between 3 months and 4 weeks before arrival we charge 40% of the booking price.
• Between 4 weeks and 1 week before arrival the cancellation charge amounts to 70% of the booking price.
• In the week before arrival, in case of no-show, delayed arrival or early departure we charge 100% of the booking price.

In order to save costs and to assure yourself we recommend the 'Red Rooster' cancellation protection policy.

Information Südtirol Guest Pass:

• Upon completion of the accommodation contract, the Südtirol Alto Adige Guest Pass (consequently Guest Pass) will be issued to the guest, which according to the decision of the South Tyrolean regional government No. 732/2022, is valid for the entire duration of their stay as well as from 0:00 on the day of arrival unto 24:00 on the day of departure.
• The Guest Pass includes the use of all public transport within the “südtirolmobil” network area as well as additional services, which vary depending on the tourism organization. Detailed information can be found at: suedtirol-guestpass.info
• The sole entity carrying the Guest Pass in South Tyrol is the Mobilitätskonsortium, appointed as the unified coordination point in accordance with the above decision of the South Tyrolean regional government by the Provincial Association of Tourism Organizations of South Tyrol on November 16, 2022.The details of the additional services associated with the Guest Pass and the conditions of use of the Guest Pass are communicated by the third party responsible for issuing and managing the Guest Pass. Detailed information is available at: suedtirol-guestpass.info

 

Near...

• Shopping: the nearest shops and supermarkets are in Naz, Sciaves and Rasa (2 km) or in Brixen (6 km), opening times from 7 am to 7 pm
• Restaurant Flötscherhof (350 m), restaurants in Naz and Rasa (2 km), Novacella-Varna (5 km) or in Brixen (6 km)
• Farm bars in Naz, Rasa (2 km), Elvas (3 km), Novacella-Varna (5 km) or in Brixen (6 km)
• Indoor and outdoor swimming pool Acquarena in Brixen (8 km), opening times from 9 am to 10 pm
• Skiing area Gitschberg Jochtal (14 km) and Plose (18 km), open from early December – late March
• Bank: nearest cash machines in Naz and Sciaves (2 km)
• Pharmacy in Sciaves (3 km), opening times from 8.30 am to 7 pm
• Bus stop "Flötscher Weiher" (200 m)

Moreover our Guestnet online information portal can tell you everything you need to know about your holidays (mobility, infrastructure, tourist office’s activity programme,...).

Please note:

• It is explicitly referred to the norms art. 45-67 of the Italian consumer protection law (d.lgs. 206/2005).
  Mandatory information according to the EU Regulation No. 524/2013 of the European Parliament and Council. Platform for online dispute resolution for consumer disputes (ODR) to the European Commission: http://ec.europa.eu/consumers/odr/ 
• You can book your holiday at Weiher Hof also online: Booking South Tyrol